I never thought I would be writing a post about something great Air Canada has done. In fact, I could picture myself writing some “not so nice” posts about them… but, that’s not me.. so here’s my good story.
When we fly with Princess I Can’t Sit Still For More Than 30 Seconds we try to put her in her car seat right on the plane. It helps to keep her strapped in and she’s used to it. During our most recent flight from Orlando, we decided to check her car seat. Princess I’m Attached To All My Items cried for at least an hour when we dropped off her seat with our luggage. “How will I go in the car?” “My car seat wont make it home” “I’m not sure what else she was saying, but she was crying at the top of my lungs and everyone was staring at us”. I assured her that since we had a direct flight the car seat would be waiting at the other end and we’d pick up her seat in Halifax “Don’t worry SweetPea, your car seat will make it home, I promise”. Note to self – never use the words “I Promise”.
She eventually calmed down after everyone in the airport had sympathy for me or were ready to push me onto the run way. But what are you suppose to do with a child that is genuinely frightened and upset? Console them as best as you can, and then lie to them. That’s right, I unknowingly was downright lying to Princess I Obviously Know More Than You Mom.
Although her car seat made it to Halifax, it was a complete disaster – the material had been ripped to shreds, it was full of grease or burnt – we couldn’t exactly tell and the back end looked like it was run over by a tractor. Either way, there was no way Princess I Told You So could have safely sat in that car seat for the drive home. So, we went to baggage claim and within 10 minutes, we had a brand spanking new Car Seat, with no hassle – Easy Peasy Lemon Squeezy.
I was surprised about a few things… first – the car seat looked like it had been hit by a Mack Truck, how does that happen in such a short time period? and second – Air Canada had a reserve of car seats in the back room.
(not exactly our new car seat, but pretty close)
So, Thank you Air Canada ,you restored my faith in you (a little… well, a little more than a little).